FAQ

Bookings are only made for 4 or more people for weekdays (Mondays-Thursdays), this is done directly with the store or Online.

The team at the Little Dessert Shop already supports a chosen charity, so we are unable to support events or any other charity. We wish you all the best in your fundraising efforts.

We are searching for those who share the same passion for an experience like no other – a Little Dessert Shop franchise. We are dedicated to staying on top…and keeping you there too. Franchisees will benefit from our proven systems to assist you in all aspects of running the store, our strong social media presence, continual brand innovation & our creative marketing. We are passionate about our brand & innovation to stay ahead of our competitors. Experience success, indulge in heavenly creations & share our vision. Visit our Franchise page https://franchise.littledessertshop.co.uk/ for more information.

Special occasion cakes such as birthdays and engagements are not available online, but selected Little Dessert Shop stores do carry cakes in stock, please use the Store locator on this website to find a store near you. To confirm availability, call beforehand and allow 48 hours of lead time to avoid disappointment.

Regularly check our social media platforms for latest creations and limited edition menus, it is also available on the News section of this website.

No, this is because we make Little Dessert Shop products in the most natural way possible, our products should not be refrozen after being thawed. Refreezing can create large ice crystals and cause grain textures and diminish quality.

Our frozen products are recommended to be stored at home, unopened at -18 degrees C in the freezer. However when serving, allow ice cream to soften at room temperature for approx. 10 minutes. This may vary depending on the room temperature. Other products should be refrigerated when stored, however speak to your local store for more information

Our delivery service is available in several regions throughout the UK. Please visit https://www.littledessertshop.co.uk/stores to see if you’re eligible for delivery.

Some of our menu items are made with non-gluten containing ingredients, which are clearly listed within the product descriptions. We aim to cater to a variety of dietary needs, for full allergen information, please contact your nearest store directly. Contact details can be found at www.littledessertshop.co.uk/stores.

You can walk into the store to purchase a Dunking Box. Due to the size of the box - Without a pre-order or prior notice, the Dunking Box may take longer than other products to make. We aim to make our desserts as accessible as possible.

We have a number of stores located in the UK. To find one near you please visit https://www.littledessertshop.co.uk/stores.

Yes, we offer franchise options. With a 36% rise in dessert demand, there has never been a better time to become a partner. Visit https://franchise.littledessertshop.co.uk/ for more information.

Yes, Little Dessert Shop products are Halal.

Allergens are present in our kitchens, and while we take precautions, we cannot guarantee the absence of cross-contamination. For full allergen information, please contact your nearest store directly. Contact details can be found at www.littledessertshop.co.uk/stores.

Yes, certain stores cater for delivery. You can order online on our website Alternatively, we are on food delivery apps Just Eat, Deliveroo and Uber Eats.

In line with the single-use plastic ban introduced in England from October 1, 2023, we no longer automatically provide plastic cutlery with orders. If you require cutlery, please let the store know at the time of ordering, and a sustainable alternative will be provided upon request.